• +40%

Streamlined and automated order processing, inventory management, and customer support workflows with improved operational efficiency and enhanced customer experience.

About TeStyle – E-commerce Automation

TeStyle Fashion Group is a leading e-commerce platform specializing in fashion and lifestyle brands. It operates across several online stores, offering a wide range of products, from shoes to apparel. With a large and diverse customer base, TeStyle faced challenges in handling complex workflows involving order management, inventory synchronization, and customer service.

The challenge

As TeStyle grew, the company faced significant challenges in managing multiple workflows across various platforms. Key issues included:

  • Manual data entry for inventory updates and order processing, leading to delays and human errors.
  • Poor customer service response times due to the lack of integration between the customer service platform and order management system.
  • Inventory mismanagement as sales and stock levels were not accurately reflected across different channels, leading to overstocking or stockouts.

These inefficiencies impacted both customer satisfaction and operational costs.

Services Rendered:
STRENGTH IN NUMBERS

Business impact

To address challenges, an iPaaS (Integration Platform as a Service) solution was implemented, providing seamless integration and automation of key processes resulting in:

300

Hours saved/ month

85%

Accuracy Improvement

40%

Customer Satisfaction

Customized ecommerce automation solutions

The iPaaS solution integrated Make.com with TeStyle’s core systems, including Shopify for e-commerce, NetSuite for ERP, and Zendesk for customer support. The platform provided workflow automation and real-time data syncing across all platforms, ensuring that order processing, inventory management, and customer support were streamlined and accurate.

Enhanced operational efficiency, improved accuracy, and faster response times, driving better customer satisfaction and cost savings.

For TeStyle, we put together a robust automation strategy that included:
  • TeStyle's core systems integration with Shopify, NetSuite ERP and Zendesk for customer support.
  • Workflow automation & real-time data syncing across all platforms, ensuring that order processing, inventory management, and customer support were streamlined and accurate.
  • Enhanced operational efficiency, improved accuracy, and faster response times, driving better customer satisfaction and cost savings.

+40 %

Ecommerce 
growth

26 %

Reduced Operational Costs

81 %

Automated processing without human intervention

Supercharge Your Workflows with Automission: Streamline, Automate and Scale!

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